Crews are working to restore water supply to customers in Cappamore

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Uisce Éireann crews are working to restore water supply to customers in Cappamore, Foileen, Kilruagh, Turagh, Dromclogher, Gortavalla, Brackyle, Bilbao, Shanacloon, Pallasgreen and surrounding areas in County Limerick. 

Following operational issues at Cappamore Water Treatment Plant, some customer may experience a loss of pressure and disruptions to their water supply. Repairs are underway and water supply is expected to be fully restored to customers by 12pm (midday) tomorrow, Wednesday 01 October. 

Alternative water supplies are available in the form of bottled water, which can be accessed at Mansells Cross Reservoir.  

Uisce Éireann’s Water Operations Manager, Eoin O’Connell has assured customers that every effort is being made to fully restore water supply as quickly as possible. “We understand the inconvenience of an unplanned outage, and we thank customers for their support and patience while repair works continue.” 

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page. 

Updates are available on our Water Supply Updates page (LIM00099661).  

The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries.   

Uisce Éireann has launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at the text alerts page.