Uisce Éireann continuing complex repairs to a major burst impacting customers in parts of Cork City
Information below is relevant until further updates are provided here or on our Supply and Service Updates section
Uisce Éireann crews are continuing efforts to restore water supply to impacted customers following a major burst to a water main in Cork City.
The burst is impacting water supply to homes and businesses in Mayfield, Corrib Lawn, Ballinderry Park, Shannon Lawn, Lagan Grove, Liffey Park, Glencree Crescent, Gweedore Avenue, Boyne Crescent, and surrounding areas.
Repairs have proven more complex than initially anticipated. As a result, customers in the affected areas will remain without water for a further 24 hours, with works now expected to be completed by 1pm on Tuesday, 30 December.
Alternative water supplies remain available in the form of bulk tankers at Dunnes Stores Car Park, Ballyvolane.
Customers are reminded to bring their own containers and boil water before consumption as a precautionary measure.
James Goulding, Operations Manager for Uisce Éireann in Cork City, said: “We understand the inconvenience this extended outage is causing and we would like to assure customers that our crews are actively working to complete these complex repairs as quickly and safely as possible.”
During and following any significant activity on the water network, we usually see increased instances of sediment becoming dislodged from the old cast iron pipes, resulting in increased reports of discoloured water at customers taps.
As water returns, customers may experience some short-term discolouration. In the event of discolouration, running the cold kitchen tap for several minutes will usually restore the water to a clear colour. More information the after an outage section.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page. Updates are available on our Water Supply Updates section.
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, and through our customer care helpline which is open 24/7 on 1800 278 278.
Updates are available on our Water Supply Updates section on water.ie (CCI00104301).
Previous Updates
Uisce Éireann crews are working to restore water supply to impacted customers following a major burst to a water main in Cork City.
The burst is impacting water supply to homes and businesses in Mayfield, Corrib Lawn, Ballinderry park, Shannon Lawn, Lagan Grove, Liffey Park, Glencree Crescent, Gweedore Avenue, Boyne Crescent, and surrounding areas.
Expert water services crews have been dispatched, and repair works are expected to be completed by 1pm, tomorrow afternoon, Monday 29 December.
Alternative water supplies will become available at 7pm this evening, in the form of bulk tankers, which can be accessed at Dunnes Stores Car Park, Ballyvolane.
Customers are reminded to use their own containers when taking water from tankers and to boil water before consumption as a precautionary measure,
James Goulding, Operations Manager for Uisce Éireann in Cork City said: “We understand the inconvenience of this outage and we would like to assure customers that we are doing everything we can to restore the water supply as quickly as possible. Crews have been mobilised, and repair works are expected to complete tomorrow afternoon."
During and following any significant activity on the water network, we usually see increased instances of sediment becoming dislodged from the old cast iron pipes, resulting in increased reports of discoloured water at customers taps.
As water returns, customers may experience some short-term discolouration. In the event of discolouration, running the cold kitchen tap for several minutes will usually restore the water to a clear colour. More information the after an outage section.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page. Updates are available on our Water Supply Updates section.
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, and through our customer care helpline which is open 24/7 on 1800 278 278.
Updates are available on our Water Supply Updates section on water.ie (CCI00104301).
Water Service Updates
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