Water supply returned to customers in Youghal
Water supply has now been restored to homes and businesses in Youghal following earlier production issues at the Boola Water Treatment Plant. A temporary deterioration in the quality of the raw water source on Sunday evening required water production at the plant to be halted, resulting in reduced treated water levels in the reservoir and the potential for low pressure or supply interruptions for customers.
Uisce Éireann’s Bernard Gallagher said: “The treated water in the reservoir has now replenished and supply has returned for customers. It can take time for water to return fully to properties on higher ground or on the edge of the network."
“We know how important a reliable water supply is for our customers and understand the disruption and uncertainty that any interruption can create for homes, businesses and local communities,” said Bernard.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.
We are committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channel @IWCare and through our customer care helpline which is open 24/7 on 1800 278 278.
We also have a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Alerts page.
Previous Updates
Homes and businesses in Youghal may experience low water pressure or interruptions to their supply later this evening due to production issues at the local water treatment plant.
Following a deterioration in the quality of the raw water source, water production at the Boola Water Treatment Plant was temporarily halted. Our crews are on site working to restore normal operations as quickly as possible. However, with reservoir levels continuing to fall, some customers may experience a loss of normal water supply later this evening.
Speaking from site, Uisce Éireann’s Bernard Gallagher explained that teams are working to minimise disruption to the community.
"We know how disruptive it can be when there is uncertainty around your water supply and we understand the impact this can have on homes, businesses and daily routines. We’re working to get water flowing normally again and I want to thank our customers for their patience, understanding and support while this work is ongoing.”
We understand that a water outage can be more than an inconvenience for customers who rely on a continuous water supply for medical reasons. Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page. Updates are available on our Water Supply Updates section on our website.
Uisce Éireann is committed to keeping customers informed across multiple platforms. Uisce Éireann’s customer care team is available 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries.
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number on our Text Alerts page.
Water Service Updates
Sign up for our free text service to be kept informed of water outages and works in your area.