Crews working to restore water supply to customers in parts of Clonmel
Alternative water supplies in place from 4pm today
Information below is relevant until further updates are provided here or on our Supply and Service Updates section
Uisce Éireann is advising customers in parts of Clonmel of water outages following an interruption to the water supply at Glenary Water Treatment Plant.
The interruption will result in outages for customers in Cherrymount, Ballingarrane, Heywood Road, Powerstown, Glenconnor, Garryshane, Cooleens and surrounding areas.
Alternative water supplies will be available from 4pm this evening, at the following locations:
- Ballygarrane
- Heywood Road
- Powerstown
Customers are advised to bring their own containers and to boil the water before use as a precaution.
Uisce Éireann’s Pierce Faherty has assured customers that every effort is being made to restore a full water supply as quickly as possible.
“We understand the inconvenience of an unplanned outage and we thank customers for their support while our works continue.”
Supply is expected to be restored by 9am tomorrow, Sunday 28 September.
Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers at the end of the network or on higher ground as the system recharges.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, on X @IWCare and through our customer care helpline which is open 24/7 on 1800 278 278.
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number via the panel below.
Water Service Updates
Sign up for our free text service to be kept informed of water outages and works in your area.