Supply returning to normal levels in Mayo after successful repairs
Information below is relevant until further updates are provided here or on our Supply and Service Updates section
Water supply is returning to normal levels in areas of South and East Mayo this evening following the successful repair of a major burst on a trunk main from the Lough Mask Treatment Plant.
The burst impacted customers in parts of Castlebar, Claremorris, Ballinrobe, Knock, Ballyhaunis, Kilmaine, Cong and Barnacarroll, as well as the areas of Williamstown, Granlahan and Cloonfad in Roscommon.
Following the successful repair of the burst, supply is now returning to the network. It will take time for the network to fully recharge and some customers, particularly those on higher ground or at the end of the network, may not have full supply restored until Friday morning.
Uisce Éireann’s Colette Scahill thanked affected customers for their understanding while repairs were underway.
“This was a complex burst on a major trunk main which required significant repair work. Uisce Éireann acknowledges the inconvenience caused by unplanned outages and thanks customers for their patience and cooperation while these works were carried out.
“We wish to thank our crews on the ground for their efforts in getting the main repaired and the supply returned to normal.”
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn and through our customer care helpline which is open 24/7 on 1800 278 278.
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Updates page.
Previous Updates
Repairs ongoing to major burst affecting South and East Mayo
Uisce Éireann crews are continuing to work to repair a burst on the trunk main from the Lough Mask Water Treatment Plant, which is having a significant impact on water supplies in a number of areas across South and East Mayo this evening.
Customers in parts of Castlebar, Claremorris, Ballinrobe, Knock, Ballyhaunis, Kilmaine, Cong and Barnacarroll may be experiencing supply disruptions this evening as a result of this major burst, which is complex and proving difficult to repair.
Customers in Williamstown, Granlahan and Cloonfad, who are also supplied by the Lough Mask Public Supply, may also be experiencing disruptions to their supply.
Customers on higher ground or at the end of the network may be particularly affected.
Uisce Éireann crews are working to repair the burst and to return supply to normal levels for affected customers as quickly as possible.
Colette Scahill, Uisce Éireann’s Water Network Operations Manager for Mayo, said that this is a major burst which is proving difficult to repair, but assured customers that every effort is being made to restore normal supply.
“We understand the inconvenience of an unplanned outage and we thank customers for their support while our works continue."
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn and through our customer care helpline which is open 24/7 on 1800 278 278.
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Updates page.
Uisce Éireann crews are working to repair a burst water main which is impacting supply to a number of areas surrounding Castlebar.
Customers in Balla, Mayo Abbey, Islandeady, Snugboro, Breaffy, Ross and the Newport Road outside Castlebar may be experiencing intermittent outages or disruptions to their supply this afternoon. Supply to Castlebar town itself is not affected.
Specialist crews are working to repair the burst main and it is anticipated that repairs will be complete and supply will return to normal levels later this afternoon.
Colette Scahill, Uisce Éireann’s Water Network Operations Manager for Mayo, has assured affected customers that every effort is being made to restore a full water supply as quickly as possible.
“We understand the inconvenience of an unplanned outage and we thank customers for their support while our works continue."
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn and through our customer care helpline which is open 24/7 on 1800 278 278.
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Updates page.
Water Service Updates
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