Supply disruption affecting customers in Carrick-on-Shannon

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Uisce Éireann customers in Carrick-on-Shannon may be experiencing a supply disruption or low water pressure today as a result of a burst water main. 

Crews are currently on site working to restore water to affected customers. It is expected that supply will be restored by approximately 6pm today. 

Uisce Éireann’s Operations Manager Kevin Love has assured customers that every effort is being made to restore a full water supply as quickly as possible. 
“We understand the inconvenience of an unplanned outage and we thank customers for their support while our works continue to restore the supply,” said Kevin.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channel @IWCare, and through our customer care helpline which is open 24/7 on 1800 278 278.  

Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number via panel below.