Supply restored to customers on Tullow Road, Carlow following a significant burst
Information below is relevant until further updates are provided here or on our Supply and Service Updates section
The water supply is returning to normal after Uisce Éireann crews successfully completed repairs to a burst water main that impacted customers in Idrone Park, Tullow Road, and surrounding areas.
Shane Aylward, Water Network Operations Lead at Uisce Éireann, stated: “Our dedicated crews responded quickly to carry out essential repairs following a complex burst. We apologise for any inconvenience caused and would like to thank the community for their patience and understanding while crews worked to restore supply to impacted areas.”
Once water is restored, customers may experience temporary discolouration as the network refills. If this occurs, Uisce Éireann recommends running the cold kitchen tap until the water runs clear.
Following repair works, it typically takes three to four hours for normal supply to return to all customers as the network refills, particularly for those on higher ground or at the end of the network.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn and through our customer care helpline which is open 24/7 on 1800 278 278.
Repair of the leak in Tullow Road, Co. Carlow
Previous Updates
Uisce Éireann crews are currently carrying out urgent repairs following a significant burst on a water main on the Tullow Road, Carlow. The burst is impacting water supply to homes and businesses in Idrone Park, Tullow Road, and surrounding areas.
Crews are on site, and it is expected that works will be completed later today.
Shane Aylward, Water Network Operations Lead, Uisce Éireann, said: “The repairs are being conducted as quickly and as efficiently as possible but are complex due to the location and size of the burst. We understand the inconvenience an unplanned outage can have on our customers and appreciate their patience as we work to return normal water supply as quickly as possible.”
To ensure the safety of the crews carrying out the repairs to the burst and the safety of the public, traffic management will be in place and will be clearly signposted
Once water is restored, customers may experience temporary discolouration as the network refills. If this occurs, Uisce Éireann recommends running the cold kitchen tap until the water runs clear.
Following repair works, it typically takes three to four hours for normal supply to return to all customers as the network refills, particularly for those on higher ground or at the end of the network.
Vulnerable customers registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. Our customer care helpline is open 24/7 at 1800 278 278, and customers can also contact us on Twitter @IWCare with any queries. For updates, please see the water supply and services section of our website.
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn and through our customer care helpline which is open 24/7 on 1800 278 278.
Water Service Updates
Sign up for our free text service to be kept informed of water outages and works in your area.