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Crews are repairing burst water main at Eyre Street

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Uisce Éireann crews are currently repairing a burst on a water main at Eyre Street in Galway City Centre which may be affecting supply to homes and businesses in the area.

Customers in Eyre Street, St Brendan’s Avenue, the Corrib Shopping Centre and Woodquay may be experiencing supply disruptions this morning as a result of this unplanned burst.

Crews are on site working to repair the burst. Repairs are expected to be complete within the hour.

Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers at the end of the network or on higher ground as the system recharges.

Leo O’Shea of Uisce Éireann has assured customers that every effort is being made to restore a full water supply as quickly as possible.
“We understand the inconvenience of an unplanned outage and we thank customers for their support while our works continue,” said Leo.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, and through our customer care helpline which is open 24/7 on 1800 278 278.  

Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Updates page.
 

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