Water returning to impacted customers after successful repair of main at Carnmore
Information below is relevant until further updates are provided here or on our Supply and Service Updates section
Water supply is returning to Uisce Éireann customers in the Carnmore area of Co Galway after the successful repair of a burst water main.
A burst on a main on the Monivea Road at Carnmore on Wednesday morning caused outages and supply disruptions for homes and businesses in the area.
Crews working on behalf of Uisce Éireann responded to the burst on Wednesday morning and worked throughout the day to isolate and repair the damaged section of water main.
Repairs were completed at approximately 7pm and supply is now returning to normal levels for customers impacted by this unplanned outage.
Ger Greally of Uisce Éireann thanked impacted customers for their understanding while repairs were underway.
“This was a significant burst on the main which took time to isolate and repair, in what were difficult ground conditions,” said Ger.
“Crews worked as quickly as possible to complete the repairs and water is now returning to all impacted homes and businesses. We understand the inconvenience caused by unplanned outages and wish to thank affected customers for their patience.”
Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers at the end of the network or on higher ground as the system recharges. `
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit the Vulnerable Customers page.
Customers can stay informed about their local water service by checking the supply and service section of our website, checking our live feed at X @IWCare, or signing up to receive real-time text updates. Our customer care team is also available 24/7 at 1800 278 278.
Previous Updates
Uisce Éireann crews are responding to a burst on a water main on the Monivea Road at Carnmore, Co Galway, which is impacting supply to homes and businesses in the area this morning.
The outage is affecting customers in the Carnmore area, including a number of local Group Water Schemes, including the Castlelambert, Carraun/Castle Ellen, Grange, Carnmore no.3, Cartymore, Casla Nos.1 & 2, and Moorpark Nos.1 & 2 schemes.
Crews are currently mobilising to the site to isolate the burst main and begin their repairs.
Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers at the end of the network or on higher ground as the system recharges.
Ger Greally of Uisce Éireann said crews will make every effort to repair the burst and restore normal supply for affected homes and businesses as quickly as possible.
“This is a significant burst on the water main, but our crews are mobilising to the site to begin their repairs now,” said Ger.
“We understand the impact of an unplanned outage for our customers, and we want to thank affected customers for their patience while these repair works are being carried out.”
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit the Vulnerable Customers page.
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