Efforts ongoing to restore water supply to customers in Carrick-on-Suir
Crews are on site this afternoon working to locate and repair the leak to ensure that supply is restored as quickly as possible.
Information below is relevant until further updates are provided here or on our Supply and Service Updates section
Uisce Éireann crews restored supply to customers in Carrick-on-Suir following a burst to a water main yesterday afternoon. The burst impacted water supply to customers in the Greenhills housing estate and surrounding areas.
Crews were onsite over the weekend and yesterday working to locate and repair the leak to ensure that supply was restored as quickly as possible.
Pierce Faherty, Uisce Éireann Water Operations Manager in Tipperary, said: "Uisce Éireann acknowledges the inconvenience caused by the prolonged interruption to the water supply and sincerely thanks our customers for their patience and cooperation while this essential repair work was carried out. The repairs were particularly complex, which meant the works took longer to complete than initially anticipated.”
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number on the Water Service Updates page.
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn and through our customer care helpline which is open 24/7 on 1800 278 278.
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Uisce Éireann crews are continuing efforts to restore supply to customers in Carrick-on-Suir following a burst to a water main.
The burst is impacting water supply to customers in the Greenhills housing estate and surrounding areas and has proven difficult to locate.
Crews are on site this afternoon working to locate and repair the leak to ensure that supply is restored as quickly as possible.
An alternative water supply remains available at the Greenhills housing estate and will be in place until supply is restored.
Customers are reminded to use their own containers when taking water from the tanker and to boil water before consumption as a precautionary measure, as per HSE advice.
Uisce Éireann understands the inconvenience of an unplanned outages and we thank customers for their support while our crews work to repair the burst and restore normal supply.
Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers at the end of the network or on higher ground as the system recharges.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, and through our customer care helpline which is open 24/7 on 1800 278 278.
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number via the panel below.