Water supply returning to customers in Ballina following repairs
Information below is relevant until further updates are provided here or on our Supply and Service Updates section
Water supply is returning to Uisce Éireann customers in Ballina, Co Mayo, following repairs to a burst water main.
Uisce Éireann crews have completed repairs to the main, and water is now restoring to the majority of impacted customers.
Uisce Éireann’s Colette Scahill said: “We understand the disruption an unplanned outage like this can cause and would like to thank customers for their patience while crews worked to repair the burst.”
Typically, it takes three to four hours following repairs for normal supply to be restored to all affected customers. However, it may take longer for customers at the end of the network or on higher ground as the system recharges.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater and through our customer care helpline which is open 24/7 on 1800 278 278.
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number via the panel below.
Previous Updates
Uisce Éireann crews are working to repair a major burst in Ballina and restore water to customers affected.
Customers in Moy Court, Bachelors Walk, Ballina and surrounding areas may experience water outages or other supply disruptions today as a result of this burst.
Uisce Éireann’s Colette Scahill has assured customers that every effort is being made to restore a full water supply as quickly as possible. “We understand the inconvenience of an unplanned outage and we thank customers for their support while our works continue.”
Repairs are expected to be completed by approximately 4pm today.
Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers at the end of the network or on higher ground as the system recharges.
To ensure the safety of the crews carrying out the repairs to the burst and the safety of the public, traffic management will be in place and will be clearly signposted.
Updates can be found on the Uisce Éireann Supply and Service map by entering the following reference number on water.ie: MAY00109579.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater and through our customer care helpline which is open 24/7 on 1800 278 278.
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number via the panel below.
Water Service Updates
Sign up for our free text service to be kept informed of water outages and works in your area.