We're working to restore water supply to customers in Wexford Town

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Uisce Éireann crews are working to restore water supply to customers in parts of Wexford Town, following an operational issue at Newtown Water Treatment Plant.  

As a result, customers in Whitemill, Townparks, Ard Charman, Barntown, Clonard, Taghmon and surrounding areas of Wexford Town may experience a supply disruption over the course of today (Sunday).
To support impacted customers alternative water are available at the following locations :

• Clonard Church/Community Centre
• St. Joseph’s Community Centre
• Ard Charman housing estate
• Coolcotts Community Centre
• Clonard village
• Cluain Dara housing estate

Customers are reminded to use their own containers when taking water from these alternative water supplies and to boil water before consumption as a precautionary measure.

Uisce Éireann’s Padraig Lyng has assured customers that every effort is being made to restore supply as quickly as possible.   
“I understand the inconvenience of an unplanned outage and we thank customers for their support while our works continue to restore supply. The plant is back in operation this morning, however, it will take several hours for the reservoirs to replenish and for the network to recharge. Typically, it takes a number of hours for normal supply to restore to all customers affected by an unplanned outage. However, it may take longer for customers at the end of the network or on higher ground as the system recharges.”

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page. 

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and through our customer care helpline which is open 24/7 on 1800 278 278. 

Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number via the panel below.