Do Not Consume Notice lifted on Tully/Tullycross Public Water Supply

Uisce Éireann is continuing to work to lift the Do Not Consume Notice which remains in effect on the Tully / Tullycross Public Water Supply in Co Galway.

The Do Not Consume Notice on the Tully / Tullycross PWS was issued on 24 July to protect the health of approximately 401 customers on the supply due to elevated levels of manganese in the network.

Ongoing water sampling taken at the treatment plant and on the network shows that manganese levels are falling and Uisce Éireann’s drinking water experts hope to be in a position to lift the Do Not Consume Notice, in consultation with the HSE, in the coming weeks.

Uisce Éireann’s primary focus is and always will be the protection of public health. Uisce Éireann acknowledges the disruption caused for customers by a Do Not Consume Notice, but the notice can only be lifted when the water in the network has returned to full compliance with drinking water regulations.

Uisce Éireann’s Thomas Gibbons thanked affected customer for their ongoing understanding while efforts continue to be made to allow for the notice to be lifted. 

“Uisce Éireann regrets the inconvenience that the Do Not Consume Notice has caused. I would like to thank affected customers for their patience and support while our drinking water experts work to lift the notice as quickly as it is safe to do so,” said Thomas.

“I also thank local political representatives and the media for their assistance in sharing information while this notice is in effect.”

Alternative Water Supplies remain in place and are being replenished daily at the following locations:

• Derryinver Bridge
• Tullycross Church
• Tullycross Community Hall
• Tully National School
• Rogan’s shop, Tully
   

Customers are reminded to use their own containers when taking water from the tankers, and to boil water before consumption as a precautionary measure.   

Water on the Tully / Tullycross Public Water Supply should not be used for:

• Drinking
• Drinks made with water
• Food preparation, washing or cooking of food
• Brushing of teeth
• Making of ice
• In particular, children under 12 months old should not drink this water. This water should not be used for making up infant formula for bottled fed infants. An alternative source of water should be used. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated
• If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way
• Ready-to-use formula that does not need added water can also be used
• Domestic water filters will not render water safe to drink
• Caution should be taken when bathing infants to ensure that they do not swallow the bathing water
• Discard ice cubes in fridges and freezers and filtered water in fridges
   

What can you use water for?

• The water can be used for personal hygiene, bathing, flushing toilets, laundry and washing of utensils

Uisce Éireann will continue to liaise with the Health Service Executive with a view to lifting this drinking water restriction as soon as practicable.
Updates are available on our Water Supply Updates page, on X @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.
 

Uisce Éireann is reminding customers served by the Tully / Tullycross Public Water Supply in Co Galway that a Do Not Consume Notice remains in effect on the supply.

A Do Not Consume Notice was placed on the public water supply on Thursday, 24 July following consultation between Uisce Éireann and the HSE. The notice was imposed to protect the health of approximately 401 customers on the supply as a result of elevated manganese levels on the network.

The notice applies to all areas supplied by the Tully / Tullycross Public Water Supply. A map of the Tully / Tullycross Public Water Supply is available on www.water.ie    

Uisce Éireann’s operations team is making every effort to facilitate the lifting of the Do Not Consume Notice. Ongoing operational and accredited monitoring indicate that the manganese values are starting to improve in the network, however these have not yet returned to compliant levels to allow the notice to be lifted. 

Flushing and scouring of the network is currently continuing to help reduce the network manganese levels, and Uisce Éireann is regularly providing updates to the EPA and HSE.

The Do Not Consume Notice will only be lifted following a return to compliance for manganese levels and agreement with the HSE to lift the notice.

Uisce Éireann reminds customers that this is not a Boil Water Notice. Boiling the water is not a suitable measure to make the water safe to consume. It is especially important that mains drinking water is not given to bottle fed infants.

Thomas Gibbons of Uisce Éireann has assured affected customers that all efforts are being made to lift the notice as soon as possible.

“Uisce Éireann understands the impact a Do Not Consume Notice has on the community and we can assure impacted customers that we are working to lift the notice as quickly and as safely as possible,” said Thomas.

Alternative Water Supplies remain in place and are being replenished daily at the following locations:

• Derryinver Bridge
• Tullycross Church
• Tullycross Community Hall
• Tully National School
• Rogan’s shop, Tully
   

Customers are reminded to use their own containers when taking water from the tankers, and to boil water before consumption as a precautionary measure.   

Water on the Tully / Tullycross Public Water Supply should not be used for:

• Drinking
• Drinks made with water
• Food preparation, washing or cooking of food
• Brushing of teeth
• Making of ice
• In particular, children under 12 months old should not drink this water. This water should not be used for making up infant formula for bottled fed infants. An alternative source of water should be used. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated
• If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way
• Ready-to-use formula that does not need added water can also be used
• Domestic water filters will not render water safe to drink
• Caution should be taken when bathing infants to ensure that they do not swallow the bathing water
• Discard ice cubes in fridges and freezers and filtered water in fridges
   

What can you use water for?

• The water can be used for personal hygiene, bathing, flushing toilets, laundry and washing of utensils

Uisce Éireann will continue to liaise with the Health Service Executive with a view to lifting this drinking water restriction as soon as practicable.
Updates are available on our Water Supply Updates page, on X @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.
 

Following consultation with the Health Service Executive (HSE), Uisce Éireann has issued a Do Not Consume Notice for all customers on the Tully – Tullycross Public Water Supply Scheme in Co Galway.

This notice has been issued to protect the health of approximately 401 customers on the supply following the detection of elevated manganese levels in the network.

Please note this is not a Boil Water Notice. Boiling the water is not a suitable measure to make the water safe to consume. It is especially important that mains drinking water is not given to bottle fed infants.

The notice applies to all areas supplied by the Tully - Tullycross Public Water Supply. A map of the Tully – Tullycross Public Water Supply (see attached) is available on www.water.ie

An alternative water supply in the form of bulk tankers have been arranged and will be in place from today at the following locations:

• Derryinver Bridge
• Tullycross Church
• Tullycross Community Hall
• Tully National School
• Rogan’s shop, Tully  

There will be two IBC tankers at each location, and these will be replenished daily. Customers are reminded to use their own containers when taking water from the tankers and to boil water before consumption as a precautionary measure.

Uisce Éireann’s drinking water compliance and operational experts are working to resolve this situation as soon as possible.

Speaking about the imposition of the notice, Uisce Éireann’s Thomas Gibbons said: “Uisce Éireann is aware of the impact a Do Not Consume Notice has on the community and would like to reassure impacted customers we are working to lift the notice as quickly and as safely as possible. We would ask customers who have concerns to contact our customer care team on 1800 278 278.”

This water should not be used for: 

• Drinking
• Drinks made with water
• Food preparation, washing or cooking of food
• Brushing of teeth
• Making of ice
• In particular, children under 12 months old should not drink this water. This water should not be used for making up infant formula for bottled fed infants. An alternative source of water should be used. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated.
• If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way
• Ready-to-use formula that does not need added water can also be used.
• Domestic water filters will not render water safe to drink
• Caution should be taken when bathing infants to ensure that they do not swallow the bathing water
• Discard ice cubes in fridges and freezers and filtered water in fridges 
   

What can you use water for? 

• The water can be used for personal hygiene, bathing, flushing toilets, laundry and washing of utensils 

Uisce Éireann will continue to liaise with the Health Service Executive with a view to lifting this drinking water restriction as soon as practicable. 
Updates are available on our Water Supply Updates section, on X @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.