Water supply returning to customers in Cork City
Information below is relevant until further updates are provided here or on our Supply and Service Updates section
Water supply is returning following the successful completion of repair works to a significant burst watermain in Cork City by Uisce Éireann crews.
Following investigative works this morning, crews isolated the burst, allowing supply to be restored to a number of customers. Repair works were then completed shortly after 2pm, and water should return to all remaining customers over the course of this afternoon.
It typically takes three to four hours for normal supply to be fully restored to all areas as the water refills the network, especially for those at the end of the network or on higher ground.
James Goulding, Operations Manager for Uisce Éireann in Cork City said: “We would like to thank customers for their patience, supply should be restored to all customers this afternoon.”
Following any significant activity on the water network, we usually see increased instances of sediment becoming dislodged from the old cast iron pipes, resulting in increased reports of discoloured water at customers taps.
As water returns, customers may experience some short-term discolouration. In the event of discolouration, running the cold kitchen tap for several minutes will usually restore the water to a clear colour. For more information visit our Issues during or after an outage page.
If the issue persists, please contact our customer care team on 1800 278 278 or report it via our dedicated online form.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, and through our customer care helpline which is open 24/7 on 1800 278 278.
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number on our text alerts page.
Previous Updates
Uisce Éireann crews are working to restore water supply to impacted customers following a major burst to a water main in Cork City.
The burst is impacting water supply to homes and businesses in Blackrock Road, Boreenmanna Road, Ballinlough Road, Douglas Road, South Douglas Road, Capwell Road, Summer Hill South, Quaker Road, High Street, Infirmary Road, and surrounding areas.
Expert water services crews have been dispatched to investigate and carry out repair works, and every effort is being made to complete this work as quickly as possible.
James Goulding, Operations Manager for Uisce Éireann in Cork City said: “We understand the inconvenience that unplanned outages can have and would like to assure customers that we are doing everything we can to restore the water supply as quickly as possible. Crews have been mobilised, and we will continue to keep the community updated as the works progress.”
During and following any significant activity on the water network, we usually see increased instances of sediment becoming dislodged from the old cast iron pipes, resulting in increased reports of discoloured water at customers taps.
As water returns, customers may experience some short-term discolouration. In the event of discolouration, running the cold kitchen tap for several minutes will usually restore the water to a clear colour. More information is available on our Issues during or after an outage page.
Once the repairs are complete, if the issue persists, please contact our customer care team on 1800 278 278 or report it via our dedicated online form.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.
Updates are available on our Water Supply Updates section.
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, and through our customer care helpline which is open 24/7 on 1800 278 278.
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number on our text alerts page.
Water Service Updates
Sign up for our free text service to be kept informed of water outages and works in your area.